Free Delivery

Orders over £150.00 (exc.VAT) delivered to a UK mainland address only will receive
Free Delivery

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Contact Us

If you have any questions or would like to place an order call us on 01670 365154
or complete the contact form.

TERMS & CONDITIONS

PAYMENT

Payment can be made by direct payment into bank account (bank transfer) or by card over the phone (min spend £20.00). PayPal is also accepted, please contact us for further details. Local customers who receive delivery via our own van or who collect their orders can also pay by cash, please advise us when ordering by adding a note to your quotation request.

Delivery information:

Delivery information for customers in the North East of England: We offer free delivery on our own van to most parts of the North East on a weekly basis.

Minimum order value will apply and depends on your location. Please contact us for more information. Collections are welcome during our trading hours.

Delivery information:

Delivery information for customers in the North East of England: We offer free delivery on our own van to most parts of the North East on a weekly basis.
Minimum order value strictly applies and depends on your location. Please contact us for more information. Collections are also welcome during our trading hours.

Delivery information for customers outside the North East of England:

  • Orders over £150.00 (exc.VAT) delivered to a UK mainland address only will receive Free Delivery, 25kg Sugars are exempt and subject to £5.00 handling and packaging charge per bag.  1-2 Day UK mainland Delivery Service (DHL):
  • A fixed delivery charge of £6.00 (£7.20 inc. VAT) per parcel weighing up to 30kg gross will be charged for all orders under £150.00 ex. VAT.
  • Orders are normally dispatched the same day subject to being placed and processed by midday.
  • 1-2 day UK mainland delivery excludes weekends (this is not a guaranteed service).
  • Orders placed after midday on a Friday or over the weekend will be processed on Monday.
  • Please note: The above price is per parcel, if your order requires 2 or more parcels with regards to weight or size additional delivery charges will apply.
  • Orders are normally dispatched the same day subject to being placed and processed by midday (11am Friday).
  • Any damages or shortages must be notified within 24 hours of receipt of goods. Any notification after this point can not be processed. Please note some products have a disclaimer against them in regards to damages caused in transit.

DHL ZONE C (NI and Highlands)A fixed delivery charge of £11.00 (£13.20inc. VAT) per parcel weighing up to 30kg gross will be charged on all orders and per parcel.

Please contact us for delivery charges for other U.K. delivery charges.

U.K. mainland pallet delivery service also available for larger bulk orders 200kg or over, please contact us for further information.

Returns:
Our drivers (local only) are not authorised to uplift goods without notification by ourselves. Returns will only be accepted in respect of defective goods where defects clearly arise prior to delivery or by an error by ourselves.

Ordering:
We accept orders via request a quote on our website, email or phone. Orders received after 1pm on a Friday or over the weekend are processed on a Monday.

Prices:
We reserve the right to alter any cost price without notice due to sudden changes in market prices beyond our control. All prices correct at time of print. Value added tax (VAT) is charged as a separate item on all invoices where applicable and is not included in the trade price.

Business hours:
Office: 6.45 a.m. – 3 p.m. Monday – Thursday
6.45 a.m. – 1 p.m. Friday (Closed Saturdays, Sundays and Bank Holidays).

ALL IMAGES ARE FOR ILLUSTRATION PURPOSES ONLY AND MAY DIFFER SLIGHTLY FROM PRODUCT.

CONTACT

Tom Anderson, Unit 1 Bentley Court,
Coniston Road,, Riverside Business Park,
BLYTH, Northumberland NE24 4RL

Telephone Number: 01670 365154
Email: enquires@tomanderson-distributor.co.uk

Office Business Hours :  6.45 a.m. – 3 p.m. Monday – Thursday 6.45 a.m. – 1 p.m. Friday
(Closed Saturdays and Sundays)

Please note that all images and text found on this website are © Copyright of Tom Anderson Distributor 2019.

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