We use this to process…
Online Quote Requests
Your Quote Requests address is stored on our secure database, we do not share this or pass this data to third parties.
Your invoice address is stored on our secure database, we do not share this or pass this data to third parties.
We use your address, contact name, email and telephone number to deliver goods to you. These may be passed to trusted logistic partners to enable them to deliver goods to you. They do not profile your data, it is purely to ensure your goods arrive, this is for legitimate business reasons.
Online Ordering or Telephone Calls
We record your IP to prevent fraud which is held for 12 months which is disposed of after you have received your goods. For telephone calls, we only record the number and duration to analyse performance of our internal teams. This is for legitimate business purposes. We do not record calls and do not share this information.
Email Confirmations and Responses
We store any email queries and responses for 2 years for both legitimate and legal reasons. These help us serve our customers better with any queries made. No profiling is made from this information.
Like many other Web sites, www.tomanderson-distributor.co.uk makes use of log files. These files merely logs visitors to the site – usually a standard procedure for hosting companies and a part of hosting service’s analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyse trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.
Cookies and Web Beacons
The data held is held for a minimum of 7 years for legal and legitimate reasons, these include, compliance with public authorities, fraud, law enforcement, accounting and tax purposes.
DoubleClick DART Cookie
→ Google’s use of the DART cookie enables it to serve ads to our site’s visitors based upon their visit to www.tomanderson-distributor.co.uk and other sites on the Internet.
Third Party Privacy Policies
If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites. What Are Cookies?
We believe it is important to provide added protection for children on-line. We encourage parents and guardians to spend time on-line with their children to observe, participate in and/or monitor and guide their on-line activity.
www.tomanderson-distributor.co.uk does not knowingly collect any personally identifiable information from children under the age of 13. If a parent or guardian believes that www.tomanderson-distributor.co.uk has in its database the personally-identifiable information of a child under the age of 13, please contact us immediately (using the contact in the first paragraph) and we will use our best efforts to promptly remove such information from our records.
This policy does not apply to any information collected off-line or via channels other than this website.
Subject Access Requests
We comply with the GDPR. Requests can be made verbally or via emailing.
We will need to verify identity before we provide your information. Please be specific about the information you require.
To verify your identity to risk this will need to include your full name, address and contact telephone number,
possible purchase history.